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100% Satisfaction Guaranteed

If you are not satisfied with your purchase, please contact us on 0413137439 within 7 days of receipt of the item. We will assess the damage and issue a return authorisation (where applicable) endeavouring to ensure that there will be minimal inconvenience to you.

You are required to send the goods back with a copy of invoice to the address provided, in as new condition, in its original packing and including all accessories, manuals and other documentation.

In the event that the unit has been returned for a refund, a replacement charge for any missing items will be deducted from the total refund amount. Any returned item that has been used or damaged may be rejected, and may result in an additional handling fee.

Where a defective product is being returned for a replacement, the original item must first be returned before a replacement unit is dispatched.

The customer is responsible for return shipping. We do not refund shipping charges, insurance charges or lost returned packages. It is strongly recommended that you use a shipping service that has full tracking facilities.